Casino Metropol runs its account login through the site header: tap or click Log in, enter your registered email (or username) and password, then confirm to open your personal area. Access works on desktop browsers and on mobile, either in a responsive site layout or inside the casino’s mobile web view, so the same credentials apply across devices.
You need an active Casino Metropol account to sign in; without registration, the login form won’t grant access to deposits, withdrawals, or game history. If you lose your password, use the Forgot password link to reset it via email and return to your account.
Casino Metropol runs an identity and payment check after login to meet KYC and anti-fraud requirements, so some features stay limited until your account is verified.
Verification is required when you request your first withdrawal, change key profile data (name, date of birth, address), add a new payment method, or when automated risk checks flag unusual activity such as many failed login attempts or a sudden change of device and location.
During review, the casino can block withdrawals, cap deposit amounts, and pause bonus conversions until the documents match the account details.
If you deposit by card, Casino Metropol may ask for a card ownership check: a photo of the card with the middle digits covered, the first 6 and last 4 digits visible, and the cardholder name matching your account.
If you use an e-wallet, the casino may request a screenshot or PDF from the wallet profile page that shows your full name and the wallet account identifier used for deposits.
Age verification is part of the same process; accounts that cannot confirm the player is 18+ (or the local legal minimum) stay restricted until the ID check is completed.
Current status: verification at Casino Metropol is tied to withdrawals and risk triggers, and the document set stays standard—ID plus proof of address, with extra checks for the payment method when needed.
Open the site in Chrome or Safari, tap “Log in,” then enter the email and password you used at sign-up. If it keeps spinning, turn off any VPN or ad blocker, refresh once, and try again.
Use “Forgot password” and reset it from the email link, then log in with the new password. If you’ve tried too many times, wait 15 minutes before the next attempt to clear the temporary lock.
If you chose Google or Apple during registration, use the same button on the login screen and approve the sign-in on your device. If you registered with email, you must log in with email and password until you link a social sign-in in your account settings.
Check spam and “Promotions” folders for email codes, and make sure your inbox isn’t full. For SMS codes, confirm your phone number in your profile and request a new code after 60 seconds.
Type the address yourself or use a saved bookmark, then check the padlock icon and that the domain matches Casino Metropol exactly. Don’t log in from links in random messages; open the site directly and sign in from there.
Enable cookies for the site and avoid private browsing, because it won’t save your session. If you’re on a shared device, expect to log in each time since auto-login won’t stay enabled.