A Casino Metropol account keeps your play tied to one profile: it stores your verified identity details, links your payment methods, and records your transaction history in one place. It also lets you set deposit limits and other responsible gaming controls that stay attached to your login across devices.
Right after registration, you can sign in, browse the lobby, and start playing with real money once you complete the required identity checks for deposits and withdrawals. The registration page works on mobile, so you can create an account and log in from a phone or tablet without switching to a desktop.
Open the sign-up page, enter your email and password, then confirm the email link they send you. After that, you can fill in your profile details and set your deposit limits from the account menu.
You can create the account first, but Casino Metropol asks for verification before your first withdrawal. Expect to upload an ID and a document that shows your address, and make sure the details match what you typed during sign-up.
Casino Metropol accepts email-based registration, but some accounts get prompted to add a phone number for security checks. If it asks, you won’t be able to finish certain steps—like changing security settings—until you add it.
Use the password reset on the login page and check your inbox and spam folder for the reset email. If you previously registered with a different email, you’ll need to sign in with that one instead of creating a second account.
No—Casino Metropol allows one account per person, and duplicate accounts get blocked during checks. If you need to change details like email or phone, update the existing profile instead of signing up again.
They collect it for identity checks and payment compliance, so the information has to match your documents. If it doesn’t match, verification can fail and withdrawals get put on hold until you correct the profile and resubmit documents.
Casino Metropol requests KYC when you withdraw funds, when cumulative deposits or withdrawals reach internal AML thresholds, when account activity triggers a security check, or when you change key details such as your name, address, or payment method.
The casino can also pause withdrawals until KYC is completed if it detects mismatched account data, repeated failed payment attempts, or signs of shared payment instruments across multiple accounts.
You upload clear, full-colour images where all corners are visible and the text is readable; cropped, edited, or blurred files are rejected during review.
After you upload the files, Casino Metropol reviews them within 24–72 hours under normal workload.
If a document is rejected (for example, the address proof is older than 90 days or the card photo shows the CVV), the timer effectively resets because the casino reviews the resubmitted files as a new request.
Withdrawals remain on hold until KYC is approved, and the casino